Isha Pathania CO-Founder & CEO +91-8617353309
Global Reach, Personalized Service.
We specialize in providing innovative technology solutions for small businesses.
Professional IT Services for Your Business
Welcome to Pathania Svarix Private Limited
Pathania Svarix Private Limited is a leading BPO and IT services provider with a proven track record of delivering exceptional customer engagement solutions. We combine global operational reach with personalized, client-focused service, ensuring each partner’s unique needs are met with excellence. Backed by a team of highly trained professionals and robust technology infrastructure, we stand ready 24/7 to support and scale your business. Trustworthy and responsible, we pride ourselves on transparent practices and long-term client success. Ready to elevate your operations? – Contact us today to discover how we can tailor our solutions to drive your growth.
About Pathania Svarix
Our Vision
Our vision is to empower businesses worldwide through superior outsourcing solutions, bridging global reach with local insight. We strive to be the most trusted partner for companies seeking to streamline operations and enhance customer experiences, setting the standard for quality and innovation in our industry.
Our Mission
Our mission is to deliver exceptional service and value in every client engagement. We achieve this by harnessing cutting-edge technology, investing in our people, and continuously improving our processes. Every project—big or small—is approached with a commitment to excellence, integrity, and agility, ensuring we not only meet but exceed our clients’ expectations.
Our Values
We are guided by core values that define how we do business: Integrity, Customer Centricity, Innovation, and Accountability. We conduct all operations with the highest ethical standards and full transparency. By prioritizing ethical business practices, data security, and compliance, we build solutions our clients trust. At Pathania Svarix, your success is our success – every decision and service is aligned to drive value for our customers.
IT Services for Small Businesses
Services We Offer
Software & IT Services
Services We Offer
We offer a comprehensive suite of Business Process Outsourcing (BPO) and Software/IT solutions designed to help your business thrive. Our services range from front-line customer support to back-end technology development, all customized to your industry and delivered with unwavering quality. Whether you need a responsive call center, intelligent automation tools, or industry-specific process expertise, we have the resources and experience to support your goals.
BPO Solutions
Software & IT Services
Services We Offer
- Inbound Call Center Services: Professional agents handle your incoming calls, inquiries, and support requests with empathy and efficiency. We ensure every caller receives prompt, helpful service, strengthening your customer relationships.
- Outbound Call Center & Lead Generation: Our team conducts outbound calls for sales, follow-ups, surveys, and lead generation campaigns. We engage your target audience professionally to boost conversions and build pipeline opportunities.
- Customer Support & Helpdesk: From technical support to order assistance, we provide 24/7 multi-channel customer service (phone, email, live chat) as an extension of your brand. Our trained support staff resolves issues quickly, ensuring high customer satisfaction and loyalty.
- Technical Support Services: Certified tech support agents assist your customers with troubleshooting, product setup, and issue resolution. We offer tiered technical support for software, hardware, and services, helping end-users get the most from your products.
- Back-Office & Data Processing: We handle data entry, content moderation, billing processes, and other back-office tasks with accuracy and confidentiality. By outsourcing administrative workloads to us, you can focus on core business activities while we ensure operational tasks run smoothly.
Software & IT Services
Software & IT Services
Industry-Specific Solutions
- Custom CRM Solutions: Our IT experts design and develop tailor-made Customer Relationship Management platforms to fit your workflows. From sales pipeline management to customer support ticketing, we create user-friendly, scalable CRM systems that drive efficiency and data-driven decision making.
- AI-Powered Automation: Leverage the power of artificial intelligence with our automation solutions. We implement chatbots, AI-driven analytics, and robotic process automation (RPA) to streamline repetitive tasks, reduce response times, and enhance service personalization.
- Cloud-Based Customer Engagement Tools: Stay connected with your customers through cloud technology. We deploy cloud contact center software, omnichannel communication platforms, and collaboration tools that allow your teams to work from anywhere. Our cloud solutions are secure, scalable, and integrable with your existing systems for a seamless experience.
- Software Development & Integration: Beyond off-the-shelf solutions, we offer custom software development, API integration, and IT consulting. Whether you need a bespoke application or to connect your e-commerce platform with a CRM, our development team delivers robust and secure software aligned with your business needs.
Industry-Specific Solutions
Industry-Specific Solutions
We understand the importance of cybersecurity and provide comprehensive cybersecurity services to protect your business against cyber threats. Our cybersecurity services include network security, endpoint protection, and security audits.
Managed IT Services
We offer managed IT services to ensure your business runs smoothly and efficiently. Our managed IT services include monitoring and maintenance, helpdesk support, and IT consulting.
IT Strategy Consulting
We provide IT strategy consulting to help your business align its technology with its overall business goals. Our IT strategy consulting services include technology assessments, IT roadmaps, and digital transformation.